AI & Automation
Automate the boring work. Intake → routing → updates → reporting, all stitched with Make.com and M365 so tickets and admin tasks don’t stack up.
Make.comPower AutomateM365/TeamsGoogle Workspace
Outcomes
- ~10–20 hrs/mo saved per team
- Fewer manual errors
- Faster customer response
- Live dashboards
Scope
- Workflow mapping (intake → done)
- Connector setup (M365, CRM, email)
- Notifications & approvals
- Reporting & dashboards
Deliverables
- Automation blueprints
- Implemented flows
- Ops runbook
- Metrics board
Engagement
Sprint-based fixed pricing per workflow; platform licensing not included.